FAQS
What types of products do you sell?
We offer a wide range of grocery products including masala, ketchup, noodles, tea leaves, and many other home grocery branded products. Our goal is to provide you with all the essentials you need in one convenient online store.
How long will it take to get my package?
It will take around 3 - 5 Business days
How do I place an order?
Browse our categories or use the search bar to find your desired products. Add items to your cart, proceed to checkout, enter your shipping details, and make a payment to complete your order.
What payment methods are accepted?
We accept various payment methods including credit/debit cards, PayPal, and other secure payment options. All transactions are encrypted for your safety.
Can I change or cancel my order after it has been placed?
You can change or cancel your order within one hour of placing it. Please contact our customer service team immediately to assist you with any modifications.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to track your package.
What should I do if my order arrives damaged or incomplete?
If your order arrives damaged or incomplete, please contact our customer service team immediately. Provide your order number and details of the issue, and we will resolve it as quickly as possible.
How do I return a product?
To return a product, please contact our customer service team to obtain a return authorization. Once authorized, you can send the product back to us. Please ensure it is securely packaged to avoid damage during transit.
When will I receive my refund?
Refunds are processed within 7-10 business days after we receive the returned product. The refund will be issued to the original payment method used for the purchase.